Access free Basic Meetings licenses
It’s even easier for everyone to collaborate with free Basic Meetings no matter what type of subscription users or administrators have. When you sign into Control Hub, you can click on the Learn more link in the New offers section to get started on how to set up Basic Meeting licenses.
Basic Meetings is automatically included in all available Webex Meetings site URLs. Basic Meetings licenses won't be automatically assigned to users, so you can choose to assign those licenses manually, automatically with a license template, or with a CSV file.
Get started
Step 1: Create a Webex URL
If your organization doesn't have a Webex Meetings site URL yet, you can create one in Control Hub. After you create the site URL, continue following the steps to assign basic Meetings licenses to your users.
Step 2: Assign licenses to existing users
- To assign licenses to existing users, navigate to the Users tab and select Licenses.
- Click Edit. Select the Meeting tab and check Basic Meetings.
- Under Apply scope, you can apply to future users and existing users. Check Existing Users.
- Click Save to apply your changes.
Step 3: Enable this license in license assignments
To enable licenses, administrators must send email invitations to users.
- Navigate to the Users tab and select Licenses.
- Click on the Send activation emails banner message.
- Click the Send button to send invitations to all the users who have not activated their accounts.
Feature comparison (paid meetings vs Basic Meetings)
Users that only have a Basic Meetings license have the same in-meeting experience and capabilities as users who have a Free Webex plan. The following table outlines the features available for Basic Meetings and how it differs from paid meetings.
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Frequently asked questions
Q. What happens to recurring meetings if my organization's paid Webex Meetings subscription expires? And what happens when I renew my subscription?
A. Users who have recurring meetings set up already will still be able to host those meetings, but will downgrade to only support features in Basic Meetings, such as a time limit of 40 minutes. Once the subscription is resumed or renewed, users will return to hosting the full-featured Webex Meetings as they did before.
Q. Can I schedule Webex Webinars with a Basic Meetings license?
A. Webex Webinars isn't included with a Basic Meetings license.
Q. How can I turn on Basic Meetings for my existing Webex Meetings URLs?
A. All Webex Meetings URLs support Basic Meetings by default. You can see an additional license for Basic Meetings next to your URL when assigning licenses to your users.
Q. Can I assign Basic Meetings licenses to users outside my organization?
A. No. You must claim the users into your organization to assign Basic Meetings licenses.
Q. What is the difference between Basic Meetings license and Basic Space Meetings license? And why is Basic Space Meetings marked as "obsoleted"?
A. Please see this article for more details.
Q. Can I assign both a Basic Meetings license and a Webex Meetings Suite license to the same user?
A. Yes. When you assign both of these licenses to a user, then meetings hosted by that user will have all the full features of Webex Meetings.
Q. I don’t currently have Webex Meetings for my organization. How do I get access to Basic Meetings?
A. Sign in to Control Hub at admin.webex.com and click on New Offers on the Overview page (see the screenshots in the beginning of this article). You can get a Webex Meetings URL by clicking on Create a URL in that section.
Q. Do users with a Basic Meetings license get sent a special welcome email?
A. Users only get one welcome email from Control Hub, and that's when they're first created. After that, no new emails are sent out to existing users whenever they're assigned with a license. You can notify existing users with your own emails after you've assigned them with a Basic Meetings license.
Q. Is Basic Meetings included in partner-led trials?
A. No, Basic Meetings isn't included in partner-led trials. Basic Meetings will be available once the customer purchases a paid subscription.
Q. If I don't want to assign Basic Meetings licenses to users, what's the best way to do that?
A. You can use groups- or organization-based templates and uncheck the Basic Meetings option.
If you plan to use group-based license templates to not license users with Basic Meetings, make sure to also uncheck the Preserve licenses when a user transfers to another group setting.
