911 + Horizon Portal
We invite you to take advantage of learning more about E911 by joining an interactive session with one of our trainers.
Who should attend:
Anyone who has access to the admin portals - the E911 RedSky Portal Horizon and Control Hub, and would like to learn how to manage this service.
What will be covered:
This training will look at the differences between a Fixed and Nomadic worker and what can be managed for both. The trainer will also dive into the RedSky Horizon portal where you will learn how to set up the portal and notifications. Popular topics include an intro to discovery mapping, and E911 integration with Control Hub.
Est. Duration 60 mins
Verizon User Hub | User Portal
We invite you to take advantage of learning more about the Verizon User Hub | User Portal by joining an interactive session with one of our trainers.
Who should attend:
Anyone who has access to the User portal and wants to learn how to manage account settings for meetings, calling, and devices.
What will be covered:
This session will cover accessing and using your User portal to manage and configure features for calling, meeting, devices, and more.
Est. Duration 60 mins
Admin Portal
We invite you to take advantage of learning more about Control Hub by joining an interactive session with one of our trainers.
Who should attend:
Anyone who has access to the admin portal - Control Hub, and would like to learn how to utilize their portal and their Verizon Webex Calling services.
What will be covered:
This training will look at Control Hub where you will learn how to add/modify users including password resets and permissions. This session will also look at how to manage different call flow features such as an Auto Attendant, Hunt Group, and a Call Queue.
Est. Duration 60 mins
Desktop app
We invite you to take advantage of learning more about Webex calling Desktop app by joining an interactive session with one of our trainers.
Who should attend:
Anyone who has questions or would like to learn more about their Webex desktop application and how it applies to their day-to-day business.
What will be covered:
This training will cover everything from accessing the application to using it for messaging, meetings, and call controls. Popular topics will include how to manage your voicemail within the application, understanding your status, and utilizing the application for collaboration.
Est. Duration 60 mins