Transfer a call

If you’re on an active call, you can perform a semi-attended or an attended transfer to another contact within the company directory or any other number you dial using the keypad.

1. While on a call, select More.
2. Click Transfer.

3. Enter the number or the name of the person to whom you want to transfer the call.
4. You can let the other person know why you're transferring the call to them by selecting Consult first. Or, you can complete a semi-attended transfer by clicking Transfer now as soon as it starts ringing.