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Set up single number reach

Set up single number reach

With single number reach, you can make, receive, and move calls to or from any designated device. For example, if you’re on a call using their desk phone, you can push or pull that call to or from your mobile phone. 

  1. In the app footer, click Call Settings > Open Call Preferences.
  2. Locate and click Access User Portal.
  1. Click Settings > Calling > Call settings.
  2. Navigate to Single number reach and click the toggle button to enable it. To disable it, click the toggle button again.
  3. Enter the Name and Personal phone number. As soon as you add a phone number, the number is active. To deactivate, uncheck the box next to the phone number.
  4. Expand Incoming Call Options to enable any of the following settings for this phone number:

    • Do not forward calls—Your calls aren't forwarded, even if you have call forwarding enabled.
    • Answer confirmation—When someone calls you, they're prompted to press a key before being connected. Use this option if you want your callers to know that their call is automatically going to your single number reach (office anywhere) number.
  5. Click Save.
You can add another personal number by clicking Add personal number. Follow the previous steps.
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