Pull a call (Call Pull)

With Call Pull, you can pull active calls from your desk phone to your Webex app, or vice versa. You can also move an active call from your desktop app to your mobile app. This feature is helpful when switching between devices, while on the go, at home, or in the office.

To pull a call from your desk phone to your Webex Mobile App:

1. While on an active call on your desk phone, go to the Webex app on your mobile phone. 
2. Select the Calling tab. 
3. Tap the Plus icon and select Pull Call. The call is now moved from your desk phone to your Webex Mobile app.

To pull a call from the Webex Mobile app to your desk phone:

1.  While on an active call, pick up your desk phone’s handset. Press (Star) *11. The call is now moved from your Webex Mobile app to your desk phone.

‍