Integrate Microsoft Teams with Webex
Integrate your Microsoft Teams with your Verizon Webex calling application to seamlessly make calls just like you would on your Webex App.
Webex Calling
Simplify your communication with a powerful integration between Microsoft Teams and Verizon Webex. This seamless connection lets you make calls directly from Teams, whether through chat, the dial pad, or the dedicated Webex call button. Plus, you can schedule, start, or join Webex meetings directly within Teams, making it easy to invite participants to your Webex meetings or Personal Room.
To find out more information, visit Webex Calling for Microsoft Teams.
Administrators
Users with Calling in Webex enabled can integrate with the Microsoft Teams app to place and receive PSTN calls just like they would be placing and receiving calls in Webex.
- Step 1 - Set Up Calling Behavior for Webex: As an administrator, you can control which calling application is used and how calls are routed when people dial PSTN numbers or extensions from Webex. You configure this setting at the organization level, and you can override your organization's default setting for specific users with different calling needs. To do this, follow these steps.
- Step 2 - Install the Webex Call App for Your Organization for Microsoft Teams: Next, install the Webex Call app for your organization for a seamless call experience in Microsoft Teams. To do this, follow these steps.
- Step 3 (Optional) - Modify the Webex App to Only Show Calling: If you’d like for your users to only see the Calling capabilities in Webex and not be able to see and/or use the Webex Messaging and Meetings icons, you can create a scaled-down Calling-only version. To do this, follow these steps.
- Step 4 (Optional) - Modify the Microsoft Teams App to Remove Calling: If you’d like to remove the calling button in Microsoft Teams, you can do that too. This may help eliminate potential confusion for how to perform calls using Microsoft Teams. Removing the Microsoft Calling button will prevent users from making internal-only calls between Microsoft Teams users. Once removed, users can still make internal, as well as external calls, using the Webex Calling button in their Microsoft Teams client.
