Manage your barge-in settings

The barge-in feature enables you to use a Feature Access Code (FAC) to answer a call that was directed to another subscriber or barge in on the call if it was already answered. Barge-in can be used across locations.

To barge-in on a call, dial Feature Access Code *33. A stutter dial tone plays (if enabled) to let you know the system recognizes the access code and is ready for you to enter the number to which you want to barge in. When connected, barge in creates a three-way call among all parties.

Barge in must be set up by your administrator. If you don’t have access to this feature in User Hub, ask your administrator. 

1. Sign in to User Hub.
2. Click Settings > Calling > Call settings.
3. Navigate to Barge-In and click the toggle button to enable it.
4. Check the box next to When you barge in to another user’s call, play a warning tone to hear a stutter dial warning when a user is barging in on your call. The tone is played after the Feature Access Code (*33) is dialed.
5. Click Save.