Sign in

Webex Attendant Console uses an embedded app framework to show the app inside Webex. After you are assigned an Attendant Console license, it recommended that you restart the Webex App to ensure the embedded apps work properly.

Note: For the best user experience, disable the call pop-ups in your Webex App.

To sign into Attendant Console:

1. Open the Webex App and click on the WxAC icon.

If you don’t see the WxAC gadget icon, logout and restart the Webex App.

2. Enter your credentials.

3. If your organization has single sign-on (SSO) enabled, enter the credentials, and you’re directed to the log-in page of the provider.

4. Accept the permission when logging initially into the Webex Attendant Console. This allows the Webex Attendant Console to control the Calling device.

Overview of Attendant Console functionality

The Webex Attendant Console offers a user-friendly interface that is both simple and intuitive, eliminating the need for extensive training. Take a look at the main panels and their respective functions to gain an initial understanding of what the Webex Attendant Console has to offer.

Compact view

The compact view is a small floating window that enables you to place calls, view recent calls and access voicemail. It can be minimized and remains active while hidden.

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