Private Line Automatic Ringdown (PLAR) is now configurable in Control Hub. This guide reviews the steps an administrator can take to set up hotline configuration.
Control Hub – Numbers Management
Administrators can view, add, activate, and remove phone numbers in Control Hub.
Dubber Portal for End Users
Read this guide for instructions on how to perform some of the common end user needs within the Dubber call recording portal.
Dubber Portal for Admins
Read this guide for instructions on how to perform some of the common admin needs within the Dubber call recording portal.
Create a Schedule to Apply to Your Call Settings
[wpseo_breadcrumb] IntroductionAdd a Scheduleback to top[printfriendly] Introduction You can create schedules that allow you to apply specific call settings at different times of the day or days of the week. Once your schedules are created, you can select to apply those schedules to your selective call settings, simultaneous ring settings, and/or priority alerts. Add a Schedule Go to https://settings.webex.com and select Webex Calling. From the Calling User Portal, go to Call Settings. Select Schedules. Click New Schedule. Click image for large view Enter a Schedule Name. Select the appropriate Start Date/Time and End Date/Time. Check All day event and/or Repeats, if needed. Click Save.
Control Hub – Single Number Reach
This guide reviews how administrators can set up and configure call park groups, call park extensions, and call park settings for a location within Control Hub.
Control Hub – Voicemail Group
[wpseo_breadcrumb] IntroductionCreate a Voicemail GroupEnable or Disable a Voicemail GroupEdit a Voicemail Group’s SettingsUnassign a Phone Number and ExtensionDelete a Voicemail GroupAccess Voicemail Messages in a Group In Boxback to top[printfriendly] Related Articles [display-posts id=”466,2340″] Introduction The voicemail group feature allows administrators to create a shared voicemail box and inbound fax box to assign to users or services like auto attendance, call queues or hunt groups. You can set up message notifications, choose where you want messages stored and customize the mailbox greeting. Create a Voicemail Group From Control Hub, go to the Services, then choose Calling > Features. Select Voicemail Group, then Create Voicemail Group. Click image for large view From the Basics page, enter the following information, and then click Next. Location—Where this voicemail group service is assigned. Voicemail Group Name—The name used to identify this voicemail group. Phone Number—Assign a phone number and/or extension. Note: For fax … Read More
Webex – Your Location for Emergency Services
This guide reviews how to update your emergency service address, as an E911 user, in your Webex app.
Calling Admin Portal – Emergency Callback Number
This guide reviews how to set up an emergency callback number for locations and users in Control Hub.
Modify the Webex App to Only Show Calling
This guide reviews how to use the call recording controls on the Webex app and your desk phone.