[wpseo_breadcrumb] Introductionback to top[printfriendly]Enable Do Not Disturb The do not disturb feature gives all incoming calls the busy treatment, when enabled. Optionally, you can enable a ring reminder to play a brief tone on your phone when you receive incoming calls. Sign in to User Hub. Click Settings > Calling > Call settings. Navigate to Do Not Disturb and click the toggle button to enable it. Check Allow ring reminder for Cisco IP phone to play a ring reminder if you want to play a sound notification when a call comes through. Click Save. Click image for large view

[wpseo_breadcrumb] Introductionback to top[printfriendly]Create a Time Schedule Set up call schedules to automatically adjust your settings (like simultaneous ring, sequential ring, or priority alerts) based on the time of day or day of the week. Sign in to User Hub. Click Settings > Calling > Call settings. You’ll see two types of schedules: My Schedules – These are schedules you create yourself or that your administrator creates for you. Corporate Schedules –  These are pre-defined schedules for your location, created by administrators. Click Add schedule from the my schedules tab. Proceed to enter a Schedule name. Next, choose the Date and time this schedule should run. Check All day event or Repeats, if needed. Click Save. Click image for large view

[wpseo_breadcrumb] Introductionback to top[printfriendly]Enable or Disable Call Waiting The call waiting feature allows you to place a call on hold to answer a different call. When you are on an active call, a tone alerts you of a new call, and you can choose to answer or ignore the call. Sign in to User Hub. Click Settings > Calling > Call settings. Navigate to Call waiting and click the toggle button to enable it. To disable it, click the toggle button again. Click Save. Click image for large view

[wpseo_breadcrumb] Introductionback to top[printfriendly]Enable E-mail Notifications for Calls The call notify feature allows you to receive email notifications when an incoming call meets the criteria you determine, such as a phone number or a certain date/time. Call notify will give all incoming calls the busy treatment once enabled. Optionally, you can enable a ring reminder to play a brief tone on your phone when you receive incoming calls. Sign in to User Hub. Click Settings > Calling > Call settings. Navigate to Call notify and click the toggle button to enable it. To disable it, click the toggle button again. Enter a valid email address that you would like to use to receive notifications of recent calls and voicemails. You can also set a predefined schedule for call notifications that will only allow you to receive them at certain times and days of the week if preferred. Click Save. Click image for large view

[wpseo_breadcrumb] Introductionback to top[printfriendly]Forward Your Calls If you’re going to be away from your desk but don’t want to miss an important phone call, you can forward your calls to another phone number through User Hub. Sign in to User Hub. Click Settings > Calling > Call settings. Navigate to call forwarding and click the toggle button to enable it. To disable it, click the toggle button again. Select the call forwarding option you would like to use. Forward all calls – Forwards all calls to the number you enter. Forward calls during busy lines – Forwards all calls to the number you enter when your line is busy. Forward calls when not answered – Forwarding all calls to the number you enter when you are away or not answering your phone. Forward calls if network is disconnected (Business Continuity) – Forwards incoming calls to a specified number if clients or devices aren’t connected due to … Read More

[wpseo_breadcrumb] Introductionback to top[printfriendly]Block Caller ID for Forwarded Calls The Block My Caller ID feature allows you to block your phone’s identity from external parties when receiving a call. Members of your location can still see your number when they call you. You have the choice of turning it on or off for all calls and then selectively turning it right back on or off using the feature access codes. Sign in to User Hub. Click Settings > Calling > Call settings. Navigate to Block caller ID and click the toggle button to enable it. Click Save. Click image for large view

[wpseo_breadcrumb] Introductionback to top[printfriendly]Manage your barge-in settings The barge-in feature enables you to use a Feature Access Code (FAC) to answer a call that was directed to another subscriber or barge in on the call if it was already answered. Barge-in can be used across locations. To barge-in on a call, dial Feature Access Code *33. A stutter dial tone plays (if enabled) to let you know the system recognizes the access code and is ready for you to enter the number to which you want to barge in. When connected, barge in creates a three-way call among all parties. Note: Barge in must be set up by your administrator. If you don’t have access to this feature in User Hub, ask your administrator. Sign in to User Hub. Click Settings > Calling > Call settings. Navigate to Barge-In and click the toggle button to enable it. Check the box next to When you barge in to another user’s call, play … Read More

[wpseo_breadcrumb] IntroductionBasic infoSecurityProfile Settingsback to top[printfriendly]Edit your profile information Use the Profile tab to update your personal information, view your line’s details, and update your password. Note: Users can see their address information but cannot update their location. Basic info The following is classified as basic information and can be updated when necessary: Profile Picture – Click Update picture to upload a new profile photo from your computer. Click Save when done. First name – Displays your first name. Last name – Displays your last name. Display name – Choose a different name to display during meetings. This is what other users will see. Email – Your email address. Click Update to change this. Click image for large view Security To change your password: Click Reset. Enter the new password and confirm it on the second line. Click Save. Access additional profile settings Use the Profile icon to change your display preferences language, access more features, and sign out of User … Read More

[wpseo_breadcrumb] Introductionback to top[printfriendly]Enable anonymous call rejection The anonymous call rejection feature enables businesses and individuals to reject all calls with an unidentified caller ID. Enabling this feature can help avoid spam or solicitation calls and decrease disruptions while increasing productivity. This guide provides details on setting up the anonymous call rejection feature. Log in to User Hub. Click Settings > Calling > Call settings. Scroll to Anonymous call rejection. Click the toggle button to enable it. To disable it, click the toggle button again. Click image for large view

[wpseo_breadcrumb] IntroductionFeature Setupback to top[printfriendly]Access User Hub User Hub enables you (end users) to manage and configure the user features and settings of your service, such as checking your voicemails and setting up mobility settings. Once your administrator has set you up as a user, you will receive an email to access the User Hub through Cisco Webex. Log in to the user portal From your preferred browser, go to: https://user.webex.com/webappng/hub/welcome. Enter your email address. Click Next. Enter your password. Click Sign in. Note: If you are a new user, you will follow the link sent to you by your administrator to your work email and follow the steps to set your account up. Click image for large view Copyright© 2018 Cisco Systems, Inc. All rights reserved.