Getting Started – Control Hub Overview

For administrators, this overview of Control Hub will give a high-level understanding of where administrators can configure and manage settings and services.

Control Hub – Executive and Executive Assistant

The Executive / Executive Assistant services allow an Executive to select from a pool of Assistants, who have been assigned the Executive Assistant service and who can answer, or place calls on their behalf.

Control Hub – Barge In

In this guide you will find an Introduction to Unified Messaging, Feature Prerequisites, Voice messaging, Fax messaging, Settings and Greetings.

Control Hub – Call Recording

[wpseo_breadcrumb] IntroductionFeature PrerequisitesCall Recording Entitlement for UsersNext Steps in Dubberback to top[printfriendly] Related Articles [display-posts id=”3755,4824″] Introduction The Call Recording feature provides a hosted mechanism for Webex Calling customers to record the calls placed and received on the Webex Calling platform for replay and archival. This feature is helpful for quality assurance, security, training, and more. The Call Recording service is a hybrid feature, where the Webex Calling platform enables the Call Recording user feature settings, while storage and management of recorded calls are delivered via the Dubber portal. All Webex Calling customers have access to the Dubber Go – free subscription. With Dubber Go, users get convenience call recording. Paid subscriptions are available, offering more options like compliance call recording, unlimited retention, AI analysis, and administrator access. You will need to order these. Dubber Go – is available to all users and gives access to unlimited recordings. Each recording … Read More

Control Hub – Emergency Call Notification

The Emergency Call Notification feature supports system-generated emails that are triggered when an emergency call is made with information identifying the caller and address information for the location the caller is assigned to.