Create a Schedule to Apply to Your Call Settings

[wpseo_breadcrumb] IntroductionAdd a Scheduleback to top[printfriendly] Introduction You can create schedules that allow you to apply specific call settings at different times of the day or days of the week. Once your schedules are created, you can select to apply those schedules to your selective call settings, simultaneous ring settings, and/or priority alerts. Add a Schedule Go to https://settings.webex.com and select Webex Calling. From the Calling User Portal, go to Call Settings. Select Schedules. Click New Schedule. Click image for large view Enter a Schedule Name. Select the appropriate Start Date/Time and End Date/Time. Check All day event and/or Repeats, if needed. Click Save.

Calling User Portal – Sequential Ring

[wpseo_breadcrumb] IntroductionFeature PrerequisitesFeature OperationFeature Set-Upback to top[printfriendly] Related Articles [display-posts id=”4548″] Introduction Sequential Ring allows you to create a list of up to 5 additional numbers (total of 6) to ring in a specific order when you receive an incoming call. Specific criteria must be assigned to activate this feature. The criteria for each Sequential Ring entry can be calls from any number, a list of up to 12 phone numbers or digit patterns, a specified time schedule, and a specified holiday schedule. Feature Prerequisites Each destination number should be entered as a 10-digit number or an E.264 international number. The timing for how long a destination rings is controlled by a number of rings setting for each destination. The valid range is 2 – 20 rings. At least one criterion under My Rules must be entered to activate the feature. The default criterion is From Any Phone Number with … Read More

Calling User Portal – Simultaneous Ring

[wpseo_breadcrumb] What you need to know: Simultaneous Ring (also known as Sim Ring) is a mobility feature that, when enabled, rings your office phone and another phone of your choice at the same time. IntroductionSetting Up Simultaneous Ringback to top[printfriendly] Related Articles [display-posts id=”4548″] Introduction Simultaneous Ring (also known as Sim Ring) is a mobility feature that, when enabled, rings your office phone and another phone of your choice at the same time. Additionally, rules can be assigned to this feature so calls will ring your Simultaneous Ring phones only during certain times of the day, days of the week, or from specific phone numbers. Setting Up the Simultaneous Ring (Sim Ring) Feature The Simultaneous Ring feature allows you to ring your office phone and another phone of your choice at the same time. From the Calling User Portal, click the Call Settings page. Scroll down to Simultaneous Ring. To … Read More

Calling User Portal – Hoteling

[wpseo_breadcrumb] What you need to know: Hoteling enables a user’s phone profile of phone number, features, and calling plan to be temporarily loaded onto a shared (host) phone IntroductionEnable And Locate Your Host Phone For HotelingSign Into A Guest PhoneSign Out Of A Guest Phoneback to top[printfriendly]Introduction Hoteling enables a user’s phone profile (number, features, and calling plan) to be temporarily loaded onto another phone. This feature is called Hoteling, which has two parts — Hoteling Host and Hoteling Guest — that work together to allow you (guest) to use specific phones (hosts) by temporarily logging into and using them as their own phone. Enable And Locate Your Host Phone For Hoteling Before you begin Your administrator has to set up a guest account for you. The hoteling feature is applicable only to primary lines, and not applicable to shared lines. Go to https://settings.webex.com and select Webex Calling. From the … Read More

Calling User Portal – Barge In

[wpseo_breadcrumb] What you need to know: The Barge In feature enables you to use a Feature Access Code (FAC) to answer a call that was directed to another subscriber, or barge-in on the call if it was already answered. Barge In can be used across locations. IntroductionManage Your Barge In Settingsback to top[printfriendly]Introduction The Barge In feature enables you to use a Feature Access Code (FAC) to answer a call that was directed to another subscriber, or barge-in on the call if it was already answered. Barge In can be used across locations. To barge in on a call, dial Feature Access Code *33. You will then hear a stutter dial-tone (if enabled) to let you know the system recognizes the access code and is ready for you to enter the number to which you want to barge in. When connected, barge in creates a three-way call among all parties. … Read More

Calling User Portal – Priority Alert

[wpseo_breadcrumb] What you need to know: Priority Alert is user feature that allows a user’s phone to ring with a different cadence based on pre-defined criteria. This feature can be used as a way to quickly notify the user that a specific number is calling or when a call is from inside your group or outside your group. IntroductionFeature Setupback to top[printfriendly] Related Articles [display-posts id=”4548″] Introduction The criteria for each Priority Alert entry can be a list of up to 12 phone numbers or digit patterns, a specified time schedule, and a specified holiday schedule. All criteria (i.e. phone number and day of week and time of day) for an entry must be true for the phone to ring with a different tone. Priority alert, when enabled and configured, will ring the end-user phone with a distinctive ring allowing the user to know that a specific person or group … Read More