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Keep Your Number Private
When you forward a call, you can choose to keep your number private on the recipient's caller ID by configuring the Connected line identity privacy for redirected calls setting in User Hub.
- Sign in to User Hub.
- Click Settings > Calling > Call settings.
- Scroll down to Connected line identity privacy for redirected calls.
- Choose one of the following options:
- Terminating identity —Terminating ID or the final destination ID of the person to whom the call is forwarded is revealed to the caller. This applies to both internal and external calls.
- Example: If A (internal or external caller) calls B, and B forwards the call to C, then C's identity is revealed to A.
- Redirect identity for external calls —ID of the person to whom the initial call is made is revealed to the caller. This applies only to external calls.
- Example: If A (external caller) calls B, and B forwards the call to C, then only B’s identity is revealed to A and C’s identity isn’t revealed.
- If it’s an internal call, then the final destination ID of the person to whom the call is forwarded is revealed to the caller. Example: If A (internal caller) calls B, and B forwards calls to C, then only C’s identity is revealed to A and B’s identity isn’t revealed.
- Redirect identity for all call — ID of the person to whom the initial call is made is revealed to the caller. This applies to both internal and external calls.
- Example: If A (internal or external caller) calls B, and B forwards the call to C, then only B’s identity is revealed to A.
- Terminating identity —Terminating ID or the final destination ID of the person to whom the call is forwarded is revealed to the caller. This applies to both internal and external calls.
- Click Save when the option has been selected.
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