Extended Away Greeting

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Introduction
Setting up your Extended Away Greeting
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Introduction

If you are going to be away from the office for an extended period, the Extended Away Greeting allows you to record a new greeting without erasing your usual one. Callers will hear your Away Greeting after the first ring. Callers will not be able to leave a message, which means your mailbox will not fill up while you are out. This guide reviews the steps for setting up your Extended Away Greeting.

Setting up your Extended Away Greeting

  1. Call your Voice Portal, either by dialing your business phone number or by pressing the message button, if applicable.
  2. Proceed to enter your passcode, usually a 4-digit number followed by the pound (#) key. The prompt for the voicemail menu options will begin.
  3. Press 4 to access the Extended Away Greeting menu.
  4. Press 3 to record your Extended Away Greeting. You will be prompted to record your message following the tone. Once finished, click on the pound key.
  5. To activate your Extended Away Greeting, press 1.
    Note: To deactivate the Extended Away Greeting, follow the steps 1 through 3. When prompted, press 2 to deactivate the Extended Away Greeting.
  6. Your Extended Away Greeting has now been activated.