You can now troubleshoot Webex Calling media quality in Control Hub.

The Voicemail Transcription feature is now available in Control Hub.

Private Line Automatic Ringdown (PLAR) is now configurable in Control Hub. This guide reviews the steps an administrator can take to set up hotline configuration.

Administrators can view, add, activate, and remove phone numbers in Control Hub.

This guide reviews how administrators can set up and configure call park groups, call park extensions, and call park settings for a location within Control Hub.

[wpseo_breadcrumb] IntroductionCreate a Voicemail GroupEnable or Disable a Voicemail GroupEdit a Voicemail Group’s SettingsUnassign a Phone Number and ExtensionDelete a Voicemail GroupAccess Voicemail Messages in a Group In Boxback to top[printfriendly] Related Articles [display-posts id=”466,2340″] Introduction The voicemail group feature allows administrators to create a shared voicemail box and inbound fax box to assign to users or services like auto attendance, call queues or hunt groups. You can set up message notifications, choose where you want messages stored and customize the mailbox greeting. Create a Voicemail Group From Control Hub, go to the Services, then choose Calling > Features. Select Voicemail Group, then Create Voicemail Group. Click image for large view From the Basics page, enter the following information, and then click Next. Location—Where this voicemail group service is assigned. Voicemail Group Name—The name used to identify this voicemail group. Phone Number—Assign a phone number and/or extension. Note: For fax … Read More

This guide reviews how to update your emergency service address, as an E911 user, in your Webex app.

This guide reviews how to create a new hunt group or modify an existing hunt group within Control Hub.

RedSky as an E911 emergency call provider available to Webex Calling customers. This guide reviews how an administrator can enable and configure the RedSky service within Control Hub.