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Introduction
As an end user, the Calling User Portal enables you to manage and configure your user features and settings of your service, such as, check your voicemails and set up mobility settings.
Accessing the Calling User Portal
Once your administrator has set you up as a user, you will receive an email by your administrator to access Calling User Portal through Cisco Webex.
Logging into Calling User Portal (first time users)
- Click on the link from email or the link provided to you by your administrator.
- You will be prompted to both create a new password and confirm.
- Save.
- Next, enter your email address and click Sign In.
- This will take you to your Cisco Webex settings dashboard.
- Select Cisco BroadCloud in the top navigation to access Calling User Portal.
- This will redirect you to Calling User Portal and sign you in automatically.
Logging into Calling User Portal
- Go to settings.webex.com.
- Select Cisco BroadCloud.
- This will redirect you to Calling User Portal and sign you in automatically.
Voicemail
From Voicemail page, you can:
- Listen to and manage voicemail messages.
- Change your voicemail to email (Unified Messaging) settings.
Call Settings
From the Call Settings page, you can manage Incoming Call Settings, Schedule Settings and have access to Additional Features for call settings.
Directory
From the Directory page, you can:
- View and edit your Personal Directory under My Contacts.
- Add entries to the Personal Directory that can be used when configuring other services such as Anywhere or Call forwarding.
- View the Enterprise Directory for your company (phone list).
- Add and edit Speed Dial contact under My Contacts.
Note: The Enterprise Directory, Personal Directory (My Contacts) and Speed Dial list will not be available to view from your desk phone. However, you can place calls to these contacts from Calling User Portal using the desktop application, if installed.
Call History
The Call History page allows you to view Call History on your phone number.
