Webex – Calling – Pick Up Someone Else’s Phone Call (Call Pickup)

Call Pickup

As a member of a Call Pickup group, you can answer a call on behalf of another group member who isn’t available.

Note: To see and use this feature, your administrator must first make you a member of a pickup group.

1. If you hear a phone call come into your coworker’s desk phone, select Call Pickup in the footer of Webex.

Note: Depending on your setup, you may have multiple groups to choose from.

2. You can select the appropriate pickup group (Call Pickup, Other Call Pickup, or Directed Pickup).
3. If you choose Directed Pickup, enter the pickup number.
4. Then press Enter.

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