Control Hub – Call Waiting

Introduction

The call waiting feature allows users to take multiple calls at once. When call waiting is enabled, a user can place a call on hold to answer another incoming call. A tone alerts the user to an incoming call, and the user can choose to answer or ignore the call. A user can receive up to four active calls at a time.

Feature Setup

To configure call waiting for a user, follow these steps:

1. From Control Hub, go to the Users tab.
2. Select the user you would like to modify.
3. Select Calling.
4. Scroll down to Call handling.
5. Select the toggle next to Call waiting to enable.



Click image for large view
6. Select Save to save your changes.