Control Hub – Application Services

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Application Services
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Application Services

You can determine the ringing behavior for calls that are made to users in certain scenarios such as when a click-to-dial call is made, while receiving group pages, or when a parked call is recalled back to the user’s line.

To edit the ring settings and to choose the available devices licensed for calling for the user, follow these steps.

  1. From Control Hub, go to the Users tab.
  2. Select the user you would like to modify.
  3. Select the Calling tab.
  4. Under User call experience, select Application line assignment.
  5. Click image for large view
  6. Under Ring settings, choose the ringing behavior for the user’s devices in these scenarios:
    • Click to Dial calls are made—Notifies the user of incoming click-to-dial calls on the Webex Calling application.
    • Group Pages are received—Notifies the user when group paging calls are made on the Webex Calling application.
    • A call is parked on this user's line—Notifies the user when a call is parked on their line.
  7. Click image for large view
  8. Under Webex application assignments, choose the available devices that are licensed with the Webex calling for the user.
  9. Click image for large view
  10. Click Save to confirm your changes.