Webex – Calling – Forward a Call

Forward a Call

If you’re going to be away from your desk and need to forward phone calls to another phone number, you can do so directly in the Webex app. Or you want to forward calls directly to your voicemail.

1. In the app footer, click Call Settings.
2. Before you can forward to another phone number, you must add that phone number to your call forwarding list. To do this, click Open Call Preferences.

Click image for large view
3. Under Call Forward, click the Plus icon to add a phone number. Once added, the phone number appears in the drop-down list as an option to forward calls to.

Click image for large view
4. Click Save to save your changes.
5. Once saved, you can click Call Settings and select one of the following options to forward your calls:
• Do Not Forward Calls
• Phone Number – The phone number(s) added in your call preferences.
• Voicemail

Note: The phone and forwarding settings icon in the footer turns green and stays that way until you change the setting back to Do Not Forward Calls.


Click image for large view